Understanding Workflow

Drupal provides an automated workflow that can help your team manage the review and approval of content before it is published.

There are three roles in the KU Drupal CMS: Contributor, Editor and Site Administrator. Depending on the size and web capabilities of your team, you may have separate people in each role or one person handling all roles.

The optimum workflow is for content Contributors to be separate from Editors. This provides the best structure for ensuring content is correct and appropriate before it is published.

The basic workflow for managing a CMS site is below. For full training information, go to the CMS Training page.

Basic Workflow:

  1. Contributor adds or updates a page in the CMS and saves the changes
  2. CMS sends an email to the Editor(s) notifying that a page is ready for review
  3. Editor reviews page in Drupal and can either publish the pages as is, or make changes before publishing.

Training Calendar
CMS Help

If you are experiencing a critical issue with your live website, please contact the IT Customer Service Center at 864-8080 or itcsc@ku.edu.

For questions on CMS policy, look & feel, and all other issues, please visit our help page.

Please contact web services at 864-6415 or webservices@ku.edu for help with your site

Online help can be found under the How-To's section of this website.