CMS Roles and Responsibilities

The CMS allows users of various skill levels to be involved in managing a KU website. Whether you are a highly skilled web developer or have no web experience at all, you can play a role in creating a web presence to engage your audience. How you use the CMS will depend on your role.


Contributors can create, post and update content, including words and images. Contributors do not need advanced technical skills. Anyone who can create text in Microsoft Word and who can navigate standard online functionality will be able to create content using the CMS web interface. Contributors can only manage content on sites assigned to them. Multiple people in organization can be designated Contributors, allowing subject matter experts to create and update content in their own areas within the organization.


Editors have the ability to create, post and update content, including words and images. Editors also can approve content to be published on the KU sites they are assigned to manage. Because Editors have the ability and responsibility to review and publish content―making it visible to the public―this role should be limited in each organization.

Site Administrators

Site Administrators are most closely aligned with the traditional role of webmaster. In addition to the ability to create, approve and publish content, they are responsible for the overall design and functionality of the site within the KU CMS templates. Site Administrators can build and integrate modules, modify administrative features and authorize and set up user profiles for Contributors, Editors and peer Site Administrators for their sites. Typically, organizations will have only one Site Administrator. Some organizations that don’t have the technical expertise on staff may outsource the role of Site Administrator to KU Information Technology or an external vendor.

Training Calendar
CMS Help

If you are experiencing a critical issue with your live website, please contact the IT Customer Service Center at 864-8080 or

For questions on CMS policy, look & feel, and all other issues, please visit our help page.

Please contact web services at 864-6415 or for help with your site

Online help can be found under the How-To's section of this website.

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